Support
Need Assistance? We're Here to Help You Navigate Your Blood Testing Process with Ease.
Welcome to Aika App Support
Need help? We're here to assist you with your Aika app queries and issues.
Contact Us
Email: mark@aikaclinic.com
Frequently Asked Questions (FAQs)
How do I order lab tests?
Log in, select 'Order Tests', choose your tests, and confirm.
When will I see my test results?
Results are typically available within 48-72 hours in the app.
How can I understand my test results?
Check the 'Result Analysis' section in the app for detailed explanations.
Is my data safe with Aika?
Yes, we prioritise your privacy and security with encryption and compliance with data protection laws.
Troubleshooting
Can't log in?
Reset your password using the 'Forgot Password' link.
App not working?
Ensure you have the latest version of the app. Restart your device or reinstall the app if problems persist.
Feedback
Have suggestions or feedback?
We’d love to hear from you! Email us at mark@aikaclinic.com
Thank you for using Aika. Your health and satisfaction are our top priorities.
